Terms of service

1. General Terms

By accessing and using the Varnellum website, you agree to comply with these Terms of Service. These terms apply to all visitors, customers and users of our online store.

Please read these terms carefully before placing an order. If you do not agree with any part of these terms, you should not use our website.

2. About Varnellum

Varnellum is an online menswear retailer offering carefully selected clothing and fashion products for men.

Store Name: Varnellum

Contact Email: help@vernallum.com

Our products are available through our online store, subject to availability and the conditions outlined in these terms.

3. Products and Descriptions

We make every reasonable effort to ensure that product descriptions, images, colours, sizes and prices displayed on our website are accurate.

However:

  • Actual product colours may vary slightly depending on your screen settings.

  • Product images are provided for illustrative purposes.

  • Measurements and sizing information should be checked before purchasing.

  • We reserve the right to update product descriptions and availability.

These variations do not affect your statutory rights if a product is not as described or does not meet the requirements of UK consumer law.

4. Orders and Payments

When placing an order through our website, you agree to provide accurate and complete information.

All orders are subject to availability and acceptance by Varnellum.

You will receive an order confirmation by email once your purchase has been submitted. We will notify you if any issue arises with your order.

Prices are displayed in the currency indicated at checkout. Any applicable taxes and delivery charges will be shown before you complete your purchase.

We accept the payment methods displayed at checkout. Payments are processed through the payment providers available on our Shopify store.

5. Shipping and Delivery

Orders are processed and delivered according to the conditions outlined in our Shipping Policy.

Delivery estimates are provided for guidance and may vary depending on:

  • Your delivery location.

  • Product availability.

  • Courier operations.

  • Customs procedures, where applicable.

We will make reasonable efforts to deliver your order within the stated timeframe.

Your statutory rights regarding delivery and late or missing orders remain unaffected.

6. Returns and Refunds

We want every Varnellum customer to be satisfied with their purchase.

Our Returns & Refunds Policy explains how to request a return, exchange or refund.

Nothing in these Terms of Service limits your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015.

7. Pricing and Promotions

All prices and promotions are subject to change.

Any promotional offer will be subject to the conditions clearly communicated at the time of purchase.

We reserve the right to correct genuine pricing or listing errors. If an error affects an order, we will contact you and provide an appropriate solution rather than automatically charging a different price.

8. Intellectual Property

All content displayed on the Varnellum website, including text, graphics, logos, images, designs and branding, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or commercially use our website content without prior written permission from the relevant rights holder.

9. Website Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to interfere with website security or functionality.

  • Submit false or misleading information.

  • Use automated systems to access or collect website content without permission.

  • Engage in fraudulent purchasing activities.

We reserve the right to take appropriate action where misuse of our website is identified, subject to applicable law.

10. Limitation of Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation would be unlawful.

In particular, nothing in these terms limits your statutory consumer rights or our responsibility for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

We are not responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control, subject always to applicable consumer protection law.

11. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as explained in that policy and in accordance with applicable data protection legislation.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website or applicable legal requirements.

The latest version will always be published on this page, together with its updated revision date.

Changes will not retrospectively remove rights you have already acquired under an existing order.

13. Governing Law and Consumer Rights

These terms are intended to operate in accordance with applicable UK consumer protection legislation.

Nothing in these terms deprives consumers of mandatory legal protections available under the laws applicable to their place of residence.

Where a dispute arises, we encourage customers to contact our support team first so that we can attempt to resolve the matter fairly.

14. Contact Information

For questions regarding these Terms of Service, orders or our products, please contact:

Varnellum Customer Support

Email: help@varnellum.com

We aim to provide a professional, transparent and reliable shopping experience.